Joyti was very friendly and helpful throughout our home purchase process. It was certainly a non-standard affair with multiple offers involved. The seller's Realtor commented to us how persistent Joyti was and really helped keep us at the top of the list. She was available via text, email, or call as needed throughout the process. When our mortgage lender was getting too slow late in the process, Joyti connected us with someone that was able to step up and get things done quickly. That saved us a lot of stress. When the seller's agent was causing issues, Joyti battled for us and got us what we needed.